Refund Policy

At St. Teresa’s College, we strive to provide a transparent and fair refund policy for our students. This policy outlines the terms and conditions under which refunds may be granted for fees paid through our payment gateway. Please read this policy carefully to understand your rights and responsibilities.

1. Eligibility for Refunds

  • Course Withdrawal: Students may be eligible for a refund if they withdraw from a course within a specified period.
  • Overpayment: If an overpayment occurs, the excess amount will be refunded.
  • Course Cancellation: In the event that the college cancels a course or program, students will receive a full refund of the fees paid.

2. Refund Process

  • Request Submission: Students usually need to submit a formal request for a refund, which may include filling out a form and providing relevant documentation.
  • Verification: The institution will verify the student’s eligibility for a refund based on its policies.
  • Processing Time: The time required to process a refund can vary, typically ranging from a few days to several weeks.

3. Mode of Refund

  • Refunds will be credited back to the original payment method used during the transaction. This may include credit/debit cards, bank accounts, or digital wallets.
  • In cases where the original payment method is not available, alternative arrangements will be made in consultation with the student.

4. Deduction of Charges

  • Administrative or processing fees may be deducted from the refund amount, depending on the nature of the refund and the payment gateway’s terms.

5. Communication

  • Students will be notified via email regarding the status of their refund request. If a request is denied, an explanation will be provided.

6. Legal and Regulatory Compliance

  • Our refund policy complies with all applicable Indian laws and regulations, including consumer protection laws.

7. Special Cases

  • Application Fees: Non-refundable.
  • Hostel Fees: Refunds will be calculated based on occupancy and usage, with a specific policy outlined in the hostel agreement.

8. Contact Information

For any questions or concerns regarding our refund policy, please contact : 0484 2351870.