Consumer Club – Case Study

As a part of Consumer Club activities, the Department Of Commerce (Regular) conducted a case study illustrating various consumer rights violations. The case studies were presented by the students of II B.Com (Regular) on 23^rd January 2019 . The purpose of the presentation was to make the students aware about various consumer rights violations in the society and the remedies available.

Four infamous and distinct case studies were presented, each dealing with goods, services & e-commerce respectively. The case studies were presented by Harsha Varghese, Mishal Susan Correya, Minnu Jeevan, N.Sreevidya and Gini Elizabeth under the leadership of Sandra Maria and Mary Zarina. In addition to the factual descriptions of the case, each of the students shared their personal insights on the issue.

The session was instrumental in making the students know how consumer rights work in the practical scenario. As commerce students it is essential to not only know about our consumer rights but also educate others about their rights and the action they can take when their consumer rights have been violated. The session was finally concluded with words of encouragement from Sandra Maria and it was truly an eye opener.